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Contact us

Account

Privacy policy

1. What information do you collect?

We collect personal information that you voluntarily give us, such as your:

  • Name
  • Address
  • Contact information
  • Payment information
  • Social media login data

Security data, including passwords, password hints and similar security information used for authentication and account access

Payment data

We collect this information when you create an account with us or when you use our site, such as for buying goods or contacting us. The exact information we collect depends on the features you use on our site and the products you buy.

All personal information that you provide to us must be true, complete and accurate, and you must contact us about any changes to such personal information. Payment data

We collect the data needed to process any payments, such as your card number and the security code associated with your card. All payment data is stored by our payment processor and you should review their privacy policies and contact the payment processor directly to ask any questions.

Payment processor and privacy policies PayPal

Payment processor and privacy policies Paylane

Social media login data

We give you the option to register using your social media account details, such as Facebook. If you choose to register or log in to our site using a social media account, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider, but will often include your:

  • Name
  • Email
  • Friends list
  • Profile picture
  • Other information you’ve chosen to make public in your social profile

If you login using Facebook, we may also request access to other permissions related to your account, such as friends, check-ins, and likes. You can choose to grant or deny us access to each individual permission. We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on our site. Please note that we do not control, and are not responsible for, other uses of your personal information by your third party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

Automatic data collection

We automatically collect certain information when you visit or use our site. This information is mainly needed to maintain the security and operation of our site and for our internal analytics and reporting purposes.

This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your:

  • IP address
  • Browser and device
  • Operating system
  • Language preferences
  • How you navigated to our site (referring URLs)
  • Device name
  • Country
  • Location
  • Information about how and when you use our site
  • Other technical information

If you access our site with your mobile device, we may automatically collect device information such as your:

  • Mobile device ID
  • Model and manufacturer
  • Operating system
  • Version information and IP address

Like many businesses, we also collect information through cookies and similar technologies. You can find out more in our cookie policy.


2. How do you use my information?

We process your information for legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use the information we collect or receive to:

  • Facilitate account creation and the logon process
  • Send you marketing and promotional communications
  • Send you administrative information related to your account
  • Fulfill and manage your order
  • Post testimonials
  • Deliver targeted advertising
  • Administer prize draws and competitions
  • Respond to legal requests

Account creation and log in

If you choose to link your account with us to a third party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and the logon process.

Marketing and promotional communications

We and/or our third party marketing partners may use the personal information you give us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time by contacting us or changing your preferences in your account.

Administrative information

We may send administrative information to you related to your account, our business purposes, and/or for legal reasons. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

Fulfilling orders

We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through our site.

Posting testimonials

We post testimonials on our site that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us at contact@savicki.co.uk and be sure to include your name, testimonial location, and contact information.

Targeted advertising

We may use your information to develop and display content and advertising tailored to your interests and/or location and to measure its effectiveness. For more information, see our cookie policy.

Prize draws and competitions

We may use your information to administer prize draws and competitions when you elect to participate in competitions. We may also use your information to request feedback and to contact you about your use of our site.

Security

We may use your information as part of our efforts to keep our site safe and secure (for example, for fraud monitoring and prevention). To enforce our terms, conditions and policies for our business purposes and as legally required.

Legal requests and to prevent harm as legally required

If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

Other business purposes

We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our site, products, services, marketing and your experience.


3. Will my information be shared with anyone?

We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.

Compliance with laws

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital interests and legal rights

We may disclose your information where we believe it’s necessary to investigate, prevent, or take action regarding:

  • Potential violations of our policies
  • Suspected fraud
  • Situations involving potential threats to the safety of any person and illegal activities
  • As evidence in litigation in which we are involved

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Business Partners

We may share your information with our business partners to offer you certain products, services or promotions.

We may disclose your personal information for any other purpose with your consent.

When you share personal information (for example, by posting comments, contributions or other content to our site) or otherwise interacting with public areas of our site, such personal information may be viewed by all users and may be publicly distributed outside the site in perpetuity.


4. Do you use cookies and other tracking technologies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store your information. See our cookie policy for specific information about how we use such technologies and how you can refuse certain cookies.


5. Is my information transferred internationally?

We only transfer, store, and process your information in the United States as our servers are located in the United States.

If you’re accessing our site from outside the United States, your information may be transferred to, stored and processed by us in our facilities and by third parties with whom we may share your personal information in the United States.

If you’re a resident in the European Economic Area (EEA), then these countries may not have data protection or other laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.


6. What is your stance on third-party websites?

Our site may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We can’t guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties isn’t covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from our site. You should review the policies of such third parties and contact them directly to ask any questions.


7. How long do you keep my information?

We will only keep your personal information for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

No purpose in this policy will require us to keep your personal information for longer than 90 days after you’ve terminated your account. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. Or if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.


8. How do you keep my information safe?

We have implemented appropriate technical and organizational security measures to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our site is at your own risk. You should only access the services within a secure environment.


9. Do you collect information from children under 18?

We do not knowingly solicit data from or market to children under 18 years of age. By using the site, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to their use of the site.

If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at contact@savicki.co.uk


10. What are my privacy rights?

You can review, change, or terminate your account at any time by contacting us or logging into your account settings and updating your account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our terms of use and/or comply with legal requirements.

Cookies and similar technologies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features of our site or services. To opt-out of interest-based advertising by advertisers on our site visit.aboutads.info/choices/. For further information, please see our cookie policy.

Opting out of email marketing

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us. You can also opt-out by logging into your account settings and updating your preferences.

You will then be removed from our marketing email list; however, we will still need to send you service-related emails that are necessary for the administration and use of your account.


11. Do California residents have specific privacy rights?

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you’re a California resident and would like to make such a request, please submit your request in writing to us at contact@savicki.co.uk.

If you’re under 18 years of age, live in California and have a registered account with the site, you have the right to request the removal of unwanted data that you publicly post on the site. To request removal of such data, please contact us and include the email address associated with your account and a statement that you live in California. We’ll make sure the data is not publicly displayed on our site, but please be aware that the data may not be completely or comprehensively removed from our systems.


12. Do you respond to do not track signals?

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (DNT) feature or setting you can activate to signal your preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.


13. Do you make updates to this policy?

We may update this privacy policy from time to time. The updated version will be indicated by an updated “revised” date and the updated version will be effective as soon as it’s accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes on our site or by directly sending you a notification. We encourage you to review this privacy policy frequently to find out about how we’re protecting your information.


14. How can I contact you about this policy?

If you have questions or comments about this policy, email us at contact@savicki.co.uk

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