Returns and Claims | SAVICKI since 1976

Shall we get started?

All you need to do is enter your order number and the email address used during the purchase and we will guide you through the process step by step.

Enter order number

Enter your e-mail address

I can't find my order number

What type of return do you want to use?

I use

Statutory right of return (14 days)

Additional right of return (120 days)

Select the products you wish to return

Select the product you wish to modify

Select the products you wish to return

What do you want to replace
your product?

Copy and paste the product model you wish to convert the product from your order into. You will find the product code (model) on the product card.

Enter model e.g. SYL-P4-D-Z

Returns

Exchange for:

Fill in your application details

Fill in the details of your application. Include in your comments any information you think is important and may help your application.

Resizing:

Current size

Size increased by 0.5

Size after correction

Increase size by 0.5

Ladies' ring:

Current size

Size increased by 0.5

Size after correction

Men's wedding ring:

Current size

Size increased by 0.5

Size after correction

Modified product

Fill in your application details

Fill in the details of your application. Include in your comments any information you think is important and may help your application.

Add product images

Click or drag the files you want to add

Add a description of the fault:

Modified product

Change

Ladies' ring

Select font

The usual

Decorative

Handwritten

Enter free engraving

♡ ♥ ❤ ❥ ⚤ ∞ ♦

Men's wedding ring

Select font

The usual

Decorative

Handwritten

Enter free engraving

♡ ♥ ❤ ❥ ⚤ ∞ ♦

Modified product

Complete your application details

We need some important information to be able to process your application smoothly.

First name

Last name

Email address

Telephone number

I want to receive a refund for a purchase in a form other than the one used in the order.

Reason for return

How does the product differ from the one in the photograph?

Give reason for return

Give reason

Product pickup address

Street, House/apartment number

Postcode

City

The address for returning the product is different from the pick-up address

Comments

* I declare that I have read Regulations and accept its provisions. (more)

The administrator of the personal data in the above form is Savicki 1976 sp. z o.o., z siedzibą przy ul. Gorzowska 2A, 65-127 Zielona Góra. The provision of data is voluntary, but if you do not provide it, you will not be able to complete the form. For details on how your personal data is processed by the administrator and your rights, please find here.