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  • Free shipping
  • 120 days for free return
  • Free size adjustment
  • SAVICKI Care+®
  • Free engraving
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You can check the status of your application here

Photo of the ring

hassle-free x3
return or exchange

Free of charge, no label, no stress.

When fulfilling your order, our jewellers give their best. We want SAVICKI luxury jewellery to be stunning. However, if for any reason the jewellery you have purchased does not meet your expectations then you can return it in its original, intact condition within up to 120 days. Without asking unnecessary questions.

Photo of the ring
  • 1

    Fill in the form

    All you need to do is enter your order number and the email address used during the purchase and we will guide you through the process step by step.

    Looking for another service?
  • 2

    Pack the parcel

    Pack the product, the proof of purchase and the claim form enclosed with your order and place them in the box. You can use the one in which we sent your order to you.

    How do I pack my parcel correctly?
  • 3

    Hand it over to the courier

    That's all! Now expect a courier to come and collect the package from you. You don't have to worry about anything anymore. The courier will come and stick a label on the parcel<br /> and leave a delivery note.

    Which courier will pick up your parcel?

Select the service that interests you

If you want to correct the engraving, change the size or use another service go to the appropriate form.

Return
Return

Hassle-free return

Return

Take advantage of the statutory 14-day right of return or the extended one, which allows you to return an unused product even within 120 days of purchase.

Exchange
Exchange

Simple product replacement

Exchange

If the product did not meet your expectations and you want to exchange it for another one, just fill out the dedicated form and we will do our best to make your next product the one.

Complaint
Complaint

Exercise your right of complaint

Complaint

If you notice after receiving the product or during use that it is damaged or had a manufacturing defect, you can complain about it free of charge without leaving home.

Resizing
Resizing

Size fit perfectly

Resizing

Repair
Repair

The only jewelry service of its kind

Repair

Has your jewelry been damaged? Our master jewelers will restore it to its original, perfect appearance. So that it continues to please you, every day.

Engraving
Engraving

Add unique personalization

Engraving

A loving phrase? An important date? Or maybe something sentimental? Whatever is on your engraving you have the assurance that at SAVICKI we will make it free of charge. Even after you have already purchased the product.

Cleaning
Cleaning

Recover the original shine

Cleaning

Your jewelry deserves to shine brighter than the day you first admired it. Take advantage of SAVICKI's free jewelry cleaning service.

Return

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Exchange

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Resizing

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Repair

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Cleaning

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Complaint

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Engraving

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Order details

Select the type of return Select product

Products to be returned Product to be replaced Resizing Repair Cleaning Engraving Complaint

Form

Summary

Shall we get started?

All you need to do is enter your order number and the email address used during the purchase and we will guide you through the process step by step.

I can't find my order number

What type of return do you want to use?

I use

The additional right of return at SAVICKI only applies to products that have not been previously worn or used. In the case of an additional right of return, the delivery costs are to be borne by the customer.

Select the products you wish to return

Select the product you wish to modify

Select the product you wish to modify

Select the product you wish to modify

Select the products you wish to return

What do you want to replace
your product?

Copy and paste the product model you wish to convert the product from your order into. You will find the product code (model) on the product card.

Returns

Exchange for:

Fill in your application details

Fill in the details of your application. Include in your comments any information you think is important and may help your application.

Resizing:

Ladies' ring:

Men's wedding ring:

Carrying out a correction of more than 3 sizes is a paid service. You will be informed of the amount by phone.

Modified product

Fill in your application details

Fill in the details of your application. Include in your comments any information you think is important and may help your application.

Add product images

Modified product

Preview of the engraving

Select font

Ladies' ring
Preview of the engraving

Select font

Men's wedding ring
Preview of the engraving

Select font

Modified product

Complete your application details

We need some important information to be able to process your application smoothly.

Product pickup address
Address to send back the product
(more)
The administrator of the personal data in the above form is Savicki 1976 sp. z o.o., z siedzibą przy ul. Gorzowska 2A, 65-127 Zielona Góra. The provision of data is voluntary, but if you do not provide it, you will not be able to complete the form. For details on how your personal data is processed by the administrator and your rights, please find .

Returned product:

Returns

Exchange for:

Modified product

Returned product:

Returns

Exchange for:

Modified product


We will do it for you

No time? Don't like filling in forms? Our consultant will fill in all the paperwork for you and order a courier. All you have to do is prepare the parcel.



Do you have questions?

We are available to you every day from 8:00 a.m. to midnight. If you have any questions or concerns about your application, we will be happy to provide you with answers.


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