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REQUEST FORM

Type of ring to be resized

We guarantee free size modification of rings for 120 days from purchase, up to 3 sizes. After 120 days have passed, the cost of adjustment is from PLN 80..

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Engraving

Personalise your engagement ring or wedding rings with a free unique engraving up to 120 days after purchase. Enter the text for the engraving, which can be up to 20 characters.

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Size change + engraving

We guarantee free size modification of rings for 120 days from purchase, up to 3 sizes. After 120 days have passed, the cost of adjustment is from PLN 80.. Personalise your engagement ring or wedding rings with a free unique engraving up to 120 days after purchase. Enter the text for the engraving, which can be up to 20 characters.

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Repair/cleaning

If you have noticed a problem with your product, please attach photos and write a short comment. Our complaints and requests department will contact you and communicate the next steps.

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Exchange

We give you up to 120 days to exchange products that have no signs of use and are not personalised .

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Return

We give you 14 days to return an item without giving any reason and up to 120 days to return unused products with an indication of the specific reason. Products that show signs of use, are personalised (engraved or comfort fit) and rings with a millesimal fineness of 750 are not eligible for return. .

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